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Customer Service

customerservice@5pointsbank.com or call 800-576-4687

Lost or Stolen Card

Call 800-576-4687 Monday – Friday 8:00 – 5:00, or 800-472-3272 after hours.

Update your PIN number: 800-992-3808

Five Points Bank Agent Connect
When requested by a Five Points Bank representative, click here to direct chat with a specific agent. You will be provided with an access token by the agent to initiate a direct chat session.

Five Points Bank of Hastings

Five Points Bank of Hastings Customer Service: hacustomerservice@5pointsbank.com 

Five Points Bank of Hastings lost or stolen cards: contact Customer Service at 402-462-2228.

Five Points Bank of Hastings PIN updates: 800-992-3808

If you are calling Five Points of Bank Hastings after hours, please leave a message, and we will contact you during business hours.

Five Points Bank of Hastings Agent Connect
When requested by a Five Points Bank of Hastings representative, click here to direct chat with a specific agent. You will be provided with an access token by the agent to initiate a direct chat session.

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