Five Points Bank Blog
Have you received a postcard or letter about a time-sensitive issue with your mortgage urging you to call an unknown phone number? If you have, you are not alone. Scammers all across the country are pulling public data records to target you and your information.
The first thing to understand is that these mailings did not come from Five Points Bank or any other or any other party in regards to your mortgage loan with Five Points Bank. These scammers are targeting individuals who have recently had activity relating to their mortgage. Recipients are asked to call a phone number about an “important matter” with their loan. Through this, the scammers try and obtain confidential information in hopes of stealing your identity.
This scam is especially successful because it looks like an official letter that mentions your lender by name. It is also misleading as the scammers obtain loan information from the county as public record that allows them to know your approximate loan balance, lender and the date the loan closed. The records and the information they can gather are used to develop letters with detailed information to help legitimize the “important matter” they refer to. Check out some examples below:
Five Points Bank is committed to protecting your personal information. We do not sell or otherwise distribute it to non-affiliate third parties. Disregard the spam as you would any other junk mail. If you are unsure if the letter needs addressed please feel free to contact your local Five Points Bank branch and ask to speak with your lender directly. This will insure that you are speaking with a Five Points Bank employee and not a third party. If you have any additional questions feel free to contact us, we are happy to assist with any questions you may have.