Privacy & Security

Fraud Alert


Don't be tricked by the fraud scam known as phishing.

Phishing (pronounced "fishing") is defined as unsolicited emails or phone calls from someone claiming to represent a specific financial institution or service provider.


Unsolicited calls or emails stating the recipient is eligible for or has won a lottery, contest, or grant for which they haven’t applied are likely phishing scams. These scams ask the “winner” for bank routing and account information so funds can be automatically deposited into their account. Other fraudulent calls and emails often state that the client’s account has been compromised and direct the client to a website in order to avoid suspension of their account. The website might look identical to the legitimate company’s site and requires the victim to enter personal and account information for verification. Common phishing scams target trusted brands of well-known banks, online retailers and credit card companies.


If you receive an email or telephone inquiry asking for your personal information, DO NOT RESPOND!


Check its authenticity by contacting the company that appears to be the originator of the request.


Five Points Bank will not make a telephone inquiry or send an email to verify or update confidential customer information.


Responding to phishing emails or phone calls puts your accounts at risk. If you think you have been a victim of phishing, contact us immediately at 308-384-5350 or 1-800-576-4687.


To learn more about phishing, visit:

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