Stop and Think: How to Protect Yourself from Scams

Fraud attempts are on the rise, but the good news is that most scams can be avoided if you know the warning signs. At Five Points Bank, your security is our priority. Here are some simple, proven steps you can take to protect yourself and your money. 

1. Pause Before You Act 

Scammers often use urgency to trick you—saying things like “act now” or “your account will be closed.” Before responding, take a moment to stop and think. A short pause can prevent a costly mistake. 

2. Know What Your Bank Will Never Ask 

Fraudsters may pose as your bank, but remember: 

• We will never contact you by phone, text, or email and ask for your online banking password, PIN, or Social Security number.
• If you receive a message asking for this information, it’s a scam. 

3. Guard Your Personal Information 

Be careful with what you share: 

• Don’t click on suspicious links in emails or texts. 
• Avoid giving personal or financial information over the phone unless you’re certain who you’re speaking with. 
• Use strong, unique passwords and update them regularly. 

4. Watch Out for Common Scams 

Imposter scams: Someone pretending to be from the IRS, Social Security, or even your bank. 

Romance scams: A new online “friend” or “partner” who asks for money.

Tech support scams: Calls or pop-ups claiming your computer has a virus. 

Identity theft: Fraudsters using your personal information to open accounts or make purchases. 

Investment Scams:  Scammers may pose as online “friends” and push you to invest in a deal that sounds too good to be true. These “opportunities” are often fake and designed to steal your money—always verify before investing.

5. Protect Your Devices 

• Keep your computer and phone software up to date. 
   
• Use antivirus protection and enable two-factor authentication when available. 
   
• Avoid using public Wi-Fi for banking or shopping. 

6. Report Suspicious Activity Quickly 

If something doesn’t feel right, trust your instincts. Contact Five Points Bank immediately if you think you’ve been targeted. Quick action can stop fraud before it causes damage. 

The Bottom Line 

Scams are becoming more sophisticated, but the best defense is awareness. Remember to stop and think before you respond to any request for personal or financial information. By staying alert and informed, you can protect yourself—and your money.