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Lost or Stolen Card?

Don’t panic – we can help! Contact us using any of the methods below:

Customer Service, including lost or stolen cards during business hours:
or call 800-576-4687

Lost or stolen cards after business hours:
800-472-3272

To update your PIN Number, call 800-992-3808

Five Points Bank of Hastings

Five Points Bank of Hastings lost or stolen cards: or call 402-462-2228

Lost or stolen cards after business hours:
800-472-3272

To update your PIN Number, call 800-992-3808

branch locations

Credit & Debit Card Safety Reminders

Credit and debit cards provide added convenience in accessing your accounts. Along with this convenience comes the responsibility of protecting these cards from unauthorized transactions. An unauthorized transaction is any transaction you did not sign or otherwise agree upon.

Sign your cards

Check your card before securing it on your person when a cashier or server returns it to you. Always make sure your original card is returned.

Take your receipts

Before leaving the area, make sure you have your original receipt and have destroyed any carbon with your account information.

Destroy all expired cards

Destroy all expired cards by cutting through the account number and signature area. Make sure no information can be obtained from expired credit or debit cards.

Check your monthly statements

Make sure you compare your receipts and authorized drafts against your monthly account statement. If you notice any unauthorized charges, contact your financial institution immediately. Secure your monthly statements immediately after verifying the charges.

Connect With Us

Five Points Bank

(800) 576-4687

Five Points Bank of Hastings

(402) 462-2228

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