Open Positions

Teller/Personal Banker – Elkhorn

Position Summary:

Five Points Bank is seeking a team member to continue making us the better bank – we are committed to the success of our team and our customers. Five Points Bank is the 10th largest bank chartered in Nebraska and has over 1.8 billion in assets. We are a growing financial institution and continue to grow in the Omaha market with our newest location in Elkhorn. Please see the career opportunity below and how you can be part of the Five Points Bank Team.

Five Points Bank in Elkhorn is seeking a Teller/Personal Banker. The candidate will process deposits and pay out funds in accordance with bank procedures, assist customers with opening accounts, record all transactions accurately and balance each day’s operations while providing excellent customer service.

Job Duties

• Receives cash and checks for deposit, verifies amounts, and looks for check endorsements
• Examines cash carefully to guard against acceptance of counterfeit bills
• Cashes check for customers after verifying identification and checking account balances in accordance with bank policy
• Open New Accounts (Checking, Savings, CD’s, IRA’s, HSA’s)
• Enters transactions into computer and issues customer receipts
• Counts cash balance at beginning of shift and balances cash and checks against computer records at end of shift
• Prepares certified checks, cashier’s checks, gift cards and travelers’ checks as requested
• Explains bank services and charges to customers
• Process ATM deposits
• Observes suspicious behavior and report any such activity
• Assists customers in opening accounts and general customer service
• Balance coin machine, vault balancing including cash sales and money ordering
• Scanning deposits and payment transactions
• Process the renting, accessing and closing of safe deposit boxes
• Daily balancing of all monetary instruments
• Assist in balancing of the ATM
• Greet and refer customers to appropriate bank personnel to meet their financial needs
• All other duties as assigned

Qualifications:

• Excellent Customer Service skills
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Communication Skills – The ability to communicate effectively
• Mathematics – using mathematics to solve problems
• Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
• Time Management – managing one’s own time and the time of others within the group
• Administrative skills – basic computer skills including 10 key experience

Education and Experience:

High School Diploma (GED or High School Equivalence Certificate) with previous banking experience preferred.

Status/Standard Schedule:

Hourly full time position with varying hours Monday through Friday 7:15 a.m. – 6:15 p.m. and Saturday rotation.

Five Points Bank is EEOC/AAP – Member FDIC

If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx

Apply Now

Loan Processor – Elkhorn

Position Summary:

Five Points Bank is seeking a team member to continue making us the better bank – we are committed to the success of our team and our customers. Five Points Bank is the 10th largest bank chartered in Nebraska and has over 1.8 billion in assets. We are a growing financial institution and continue to grow in the Omaha market with our newest location in Elkhorn. Please see the career opportunity below and how you can be part of the Five Points Bank Team.

Five Points Bank in Elkhorn is seeking an experienced Commercial Loan Processor. The candidate will provide support to Loan Officers in preparing loan documents, maintaining loan files and processing loan payments.

Job Duties

• Act as an expert in various loan processing and administrative functions
• Ensure all loan documents are complete, accurate and processed in accordance with approved loan terms and regulatory requirements
• Present loan documents to customer for execution
• Create and track outstanding loan exceptions on tickler system
• Contact relevant parties to collect necessary documentation and order required services
• Process and approve loan transactions
• Track loan portfolio for loan renewal, modification, update, release
• Monitor loan system for accuracy and adherence to policies/procedures
• Maintain in depth understanding of loan portfolios to provide exceptional customer service while safeguarding the Bank
• Perform other duties as assigned

Qualifications:

• Strong organizational skills, attention to detail, time management, ability to work independently
• Effective communication skills; written and verbal
• Proficient with Microsoft Word and Excel
• General office skills: emailing, faxing, scanning, typing, copying, filing, phone skills, etc.

Education and Experience:

• High School Diploma (GED or High School Equivalence Certificate) required. College level courses and/or degree preferred.
• Three to Five years loan experience required.
• Experience with ITI/Fiserv/Laser Pro preferred.

Status/Standard Schedule:

Full Time hourly position Monday thru Friday (8 am -5 pm).

Five Points Bank is EEOC/AAP – Member FDIC

If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx

Apply Now

Personal Banker – Elkhorn

Position Summary:

Five Points Bank is seeking a team member to continue making us the better bank – we are committed to the success of our team and our customers. Five Points Bank is the 10th largest bank chartered in Nebraska and has over 1.8 billion in assets. We are a growing financial institution and continue to grow in the Omaha market with our newest location in Elkhorn. Please see the career opportunity below and how you can be part of the Five Points Bank Team.

Five Points Bank in Elkhorn is seeking a Personal Banker. The candidate will assist new and existing customers with opening new accounts and/or any changes to their existing accounts. Open and maintain safe deposit boxes. Provide exceptional customer service by greeting and directing all customer to appropriate staff.

Job Duties

• Open New Accounts (Checking, Savings, CD’s, IRA’s, HSA’s) including verification and entry of customer information
• Greet and refer customers to appropriate bank personnel to meet their financial needs
• Order Debit cards, checks, foreign currency, endorsement stamps
• Process the renting, accessing and closing of safe deposit boxes
• Educate customers on available services such as; internet banking, bill pay, courtesy coverage, etc.
• Process account changes, close accounts, investigate unauthorized transactions
• Explains bank services and charges to customers
• Observes suspicious behavior and report any such activity
• Administrative duties such as type up letters, filing, answer phones, support supervisors, and notary duties
• Prepares certified checks, cashier’s checks, and gift cards as requested
• Assists behind the teller line as needed by completing depository transactions including receiving cash and checks for deposit, verifying amounts and endorsements
• Cash check for customers after verifying identification and checking account balances in accordance with bank policy
• Enters transactions into computer and issues customer receipts
• Counts cash balance at beginning of shift and balances cash and checks against computer records at end of shift. Daily balancing of all monetary instruments
• Scanning deposits and payment transactions along with processing ATM
• All other duties as assigned

Qualifications:

• Excellent Customer Service skills
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Communication Skills – The ability to communicate effectively
• Mathematics – using mathematics to solve problems
• Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
• Time Management – managing one’s own time and the time of others within the group
• Administrative skills – basic computer skills including 10 key experience

Education and Experience:

High School Diploma (GED or High School Equivalence Certificate) with previous banking experience preferred.

Status/Standard Schedule:

Hourly full time position with varying hours Monday through Friday 7:15 a.m. – 6:15 p.m. and Saturday rotation.

Five Points Bank is EEOC/AAP – Member FDIC

If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx

Apply Now

IT Support Staff

Position Summary:

Five Points Bank in Grand Island is seeking to hire an individual for IT Support Staff. The focus of this position will be to support and assist in installing, configuring, maintaining and troubleshooting hardware and software. Assists with providing support for out end-user calls to the Help Desk.

Job Duties

• Provide assistance of technical support for software and hardware issues that impact end-user productivity.
• Provide general support for the operations of the network, to include troubleshooting and working with vendors.
• Communicate with Technology Department staff and end-users regarding outages, changes, or other information when appropriate.
• Receive and respond to incoming support tickets, phone calls, and email requests in a timely manner.
• Support and enforce established policies and procedures.
• Assist with upgrades, patching, and projects assigned by other personnel within the Technology Department.
• Conduct research, make recommendations, and perform testing of hardware and software products in support of procurement efforts.
• All other duties as assigned.

Qualifications:

• Working technical knowledge of current network protocols, operating systems, software, and standards
• Microsoft Operating Systems (Server and Desktop)
• Microsoft Office applications (Work, Excel, Outlook, Access, etc.)
• Strong hands-on troubleshooting experience necessary
• Background in workstation deployment and troubleshooting network connectivity
• Ability to conduct research into hardware products and issues as required

Education and Experience:

Working toward an Associate degree, college diploma or university degree in the field of computer science. Prior software experience preferred.

Status/Standard Schedule:

Hourly position generally Monday through Friday. May require evenings and weekends depending on program upgrades, project schedules and maintenance needs.

Five Points Bank is EEOC/AAP – Member FDIC

If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx

Apply Now

Retail Banking Manager – Omaha

Position Summary:

Five Points Bank is seeking a team member to continue making us the better bank – we are committed to the success of our team and our customers. Five Points Bank is the 10th largest bank chartered in Nebraska and has over 1.8 billion in assets. We are a growing financial institution and continue to grow in the Omaha market. Please see the career opportunity below and how you can be part of the Five Points Bank Team.

Five Points Bank in Omaha is seeking a Retail Banking Manager. Candidate responsibilities will include promoting and implementation of Cash Management and Remote Deposit Merchant Capture Products with customers. Assisting customers with opening accounts and/or any changes to their existing accounts. Promote market to potential customers. Being a strong team leader in supervising staff, scheduling, balancing, and maintaining branch access and security.

Job Duties

• Cash Management and products
  • Present information and explain available Cash Management and Remote Deposit Merchant Capture products and service to prospective business customers
  • Set up customer with Remote Deposit at their place of business
  • Educate customers on how to use the products
  • Provide customer service to business customers following the implementation/set up
• Opening New Accounts and products
  • Opening Checking, Savings, CD’s, IRA’s and HSA’s
  • Order Debit Cards, Checks, Endorsement Stamps, Foreign Currency
  • Process account changes, close accounts investigate unauthorized transactions
  • Process the renting, accessing and closing of safe deposit boxes
  • Educate customers on available services such as; internet banking, bill pay, courtesy coverage, etc.
  • Observe suspicious behavior and report any such activity
  • Maintain adequate office supplies at the facility
  • Answer phones and provide exceptional customer service to internal and external customers by resolving problems/inquiries either via the phone or in person
• Managing Staff and Processes
  • Cultivate a strong team culture
  • Branch access and security
  • Prepare certified checks, cashier’s checks and gift cards as requested
  • Facilitates buys and sells to the vault and/or supervisors lead teller in these transactions
  • Oversee balancing of all coin and currency to include vault and coin machines
  • Buys and Sells of Gift cards and maintain inventory controls
  • Prepares and processes coin and currency with the Federal reserve
  • Scan Deposits and payment transactions
  • Verification of buys and sells to tellers
  • Daily balancing of all monetary instruments
  • Maintain proper teller and vault cash levels including ordering coin and currency
  • Audit teller drawers
  • Scheduling for adequate coverage of facilities at all time
  • Facilitates training of new retail banking staff
  • Facilitate meetings to disseminate retail banking training information
  • Keep staff informed of pertinent changes in operational policy and procedures
  • Enforce policies and procedures
  • Verify and approve time sheets for hourly staff
  • Prepare teller performance appraisals and disciplinary notices as required
  • Overall functionality of the branch
  • All other duties as assigned

Knowledge & Experience:

• Strong customer service skills with the ability to sell and cross-sell new products and services
• Management and Organizational Skills
• Banking experience with extensive training in the banking industry, rules and regulations
• Ability to work and solve client problems with minimal direct supervision
• Experience using Excel, Word and Outlook software and other administrative skills
• Time Management and ability to multi-task projects and customers
• Strong attention to detail and accuracy

Education/Training:

• Bachelor’s Degree preferred or equivalence work experience
• 3+ years of Retail Banking Experience which includes cash management, opening accounts, customer service and cash handling
• Extensive training in the banking industry, rules and regulations
• 3+ years of Management experience

Status/Standard Schedule:

Salary position Monday through Friday between the hours of 7:30 am – 6:15 pm, Saturday rotation and available for on call status when needed.

Five Points Bank is EEOC/AAP – Member FDIC

If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx

Apply Now