Open Positions
Check back often for updated job openings at Five Points Bank!
Credit Analyst – Grand Island
Position Summary:
Five Points Bank is seeking a team member to continue making us the better bank – we are committed to the success of our team and our customers. Five Points Bank is the 10th largest bank chartered in Nebraska and has over 1.8 billion in assets. We are a growing financial institution and continue to grow in the Omaha market. Please see the career opportunity below and how you can be part of the Five Points Bank Team.
Five Points Bank is expanding its team and seeking a Credit Analyst. This position is responsible for gathering and reviewing financial data about loan applicants. Assure documentation is in compliance with loan committee approvals and state and federal regulations. Analyze existing and potential loans and present credit analysis to senior management and credit committees.
Essential Functions:
- Analyze existing and potential loans
- Presenting credit analysis to senior management and credit committee
- Assess financials through risk analysis, credit scoring, researching new/existing customers, providing analytic for credit/loan decisions
- Assist portfolio managers with analysis and due diligence on prospective fund investments
- Maintain various financial databases
- Review adherence to policies and practices of the bank and applicable regulatory agencies
- Advise Loan Committee to ensure credits conform to established bank lending policies and procedures; provide sufficient information for committee to make informed decisions and credit risk management areas
- Provide assistance and consultation to loan officers, other lending personnel, auditors, and regulatory examiners
- Prepare various Board reports with assistance from others, including Watch List, Past Due Loans, Lending Limits, HVCRE reports, and Supervisory loan-to-value reports
- Maintaining knowledge and understanding of banking rules, regulations, laws and all policies and procedures
- Coordinate the development and ongoing maintenance of Loan Policy and Loan Procedure to ensure adherence to sounds underwriting best practices, laws and regulations
- Evaluate credit risk and recommend policy changes based on loan reviews
- Assist in the bank’s internal loan grading process
- Assist with gathering information for examinations and audits
- Represent the bank in public and community activities
- Any other duties that may be assigned
Education/Training:
- Bachelor’s degree in business, accounting or finance or related field is required
- 1 to 3 years of experience performing accounting/finance functions preferred
- 1 to 3 years of financial institution experience preferred
Knowledge & Experience:
- Excellent Excel, Word and Outlook skills
- Comprehensive knowledge of commercial, agriculture and related operations
- Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently and as part of a team
- Ability to maintain confidentiality of sensitive information
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Status/Standard Schedule:
Hourly part time position working 25+/- hours per week with varying hours Monday through Friday and rotating Saturdays.
Five Points Bank is EEOC/AAP – Member FDIC
If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx
Apply Now
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Banking CSR
Position Summary:
Five Points Bank is seeking a team member to continue making us the better bank – we are committed to the success of our team and our customers. Five Points Bank is the 10th largest bank chartered in Nebraska and has over 1.8 billion in assets. We are a growing financial institution and continue to grow in the Omaha market. Please see the career opportunity below and how you can be part of the Five Points Bank Team.
The Banking CSR will provide support to internal and external customers by being an expert in banking services. Assist bankers with product maintenance and wire services. Address customer complaints and resolve problems. Handle initial intake of reports of fraud. Work in a fast paced, rotational environment with team members to complete daily operational duties, and meet the goals set by the department and financial institution.
Essential Functions:
- Serve as primary customer contact and problem resolution, including the following:
- Answer phones and provide exceptional customer service to internal and external customers by resolving problems/inquiries either via the phone, in person, email or chat sessions
- Access computerized financial information to answer general questions as well as those related to specific accounts
- Provide customer support for online banking, including password resets and troubleshooting
- Perform Requested account maintenance, including:
- Order debit and ATM cards, raise limits, etc. upon customer request
- Complete stop payment requests
- Complete address changes and other profile maintenance
- Assist customers with funds transfers, including:
- Process incoming and outgoing wires
- Assist with and troubleshoot internal transfers and Zelle transactions
- Support bankers with international checks and foreign currency
- Provide internal transaction support, such as
- Balance several different accounts daily
- Process returned checks
- Research and correct non-posted items
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
- Comply with and have knowledge of federal, state and company policies, procedures, and regulations
- All other duties as assigned
Knowledge & Experience:
- Excellent Customer Service skills
- 10 key pad – operating 10 key on adding machine, computer keyboard, calculator
- Mathematics – using mathematics to solve problems
- Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
- Time Management – managing one’s own time and the time of others within the group
- Teamwork –Our project lists often require that people work together to accomplish a common goal
- Experience using Excel and Word software
- Banking Experience preferred/not required
Education/Training:
High School Diploma (or GED or High School Equivalence Certificate) and 2 years of banking and/or customer service experience
Status/Standard Schedule:
Hourly – Fulltime position working Monday through Friday and rotating Saturdays.
Five Points Bank is EEOC/AAP – Member FDIC
If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx
Apply Now
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Banking – Account Research Analyst
Position Summary:
Five Points Bank is seeking a team member to continue making us the better bank – we are committed to the success of our team and our customers. Five Points Bank is the 10th largest bank chartered in Nebraska and has over 1.8 billion in assets. We are a growing financial institution and continue to grow in the Omaha market. Please see the career opportunity below and how you can be part of the Five Points Bank Team.
The Account Research Analyst will ensure account integrity by reviewing completed maintenance. Investigate and respond to fraud claims in accordance with federal regulations. Review transactions for errors or fraudulent intent. Review and balance selected general ledgers to ensure transactions are completed in an accurate manner. Provide back-up support to the Banking CSR team. Work in a fast paced, rotational environment with team members to complete daily operational duties, and meet the goals set by the department and financial institution.
Essential Functions:
- Fraud Prevention, Review, and Response
- Review FCRM alerts and investigate for potential fraudulent account activity
- Review Argo Oasis alerts and investigate for potential fraudulent account activity and duplicated items
- Review, investigate, and finalize Reg E claims entered by Customer Service and front line reps
- Review submitted documentation to ensure a proper claim is filed
- Track charge back status and customer adjustments
- Complete all required paperwork and appropriate customer disclosures
- Account Integrity Assurance
- Review & Verify all changes input by Customer Service Reps
- Lowering back of debit card limits
- Interest on Savings Bonds
- Maintenance on Death Alerts
- Statement cycles, interest changes & combining accts, etc.
- Review EBB Reports
- Make sure changes on Wire, ACH & Remote Deposit Limits are signed, changed back to original limits and scanned
- Review Commercial Accounts – Make sure forms are received, signed & scanned or ticklers are on ports
- Resolutions
- ID’s if signers on Navigator
- Signature cards
- State of NE
- Internal Review
- Review AEM Daily – making sure the following forms are rec’d, signed, scanned & Properly changed on Navigator
- Address Changes
- Stop Pays
- Transfers
- Holds & Sweeps
- Courtesy Coverage
- Acct. Closed Forms
- Signature cards for New Accts & Name Changes
- Balance various GL accounts as assigned
- Banking CSR Support
- Back up with answering Customer Service phone calls when shorthanded or lunch hours
- Assist with Banking CSRs with questions
- Work the Saturday rotation and process and answer all customer inquiries
- Comply with and have knowledge of federal, state and company policies, procedures, and regulations
Knowledge & Experience:
- Excellent Customer Service skills
- Excellent Customer Service skills
- 10 key pad – operating 10 key on adding machine, computer keyboard, calculator
- Mathematics – using mathematics to solve problems
- Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
- Time Management – managing one’s own time and the time of others within the group
- Teamwork –Our project lists often require that people work together to accomplish a common goal
- Experience using Excel and Word software
- Banking Experience preferred/not required
Education/Training:
High School Diploma (or GED or High School Equivalence Certificate) and 2 years of banking.
Status/Standard Schedule:
Hourly – Fulltime position working Monday through Friday and rotating Saturdays.
Five Points Bank is EEOC/AAP – Member FDIC
If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx
Apply Now
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