Teller/New Accounts – Omaha, NE - Arbor Drive
Position Summary:
Five Points Bank in Omaha is seeking a new hire for Teller/New Accounts. The candidate will process deposits and pay out funds in accordance with bank procedures; to record all transactions accurately and balance each day’s operations while providing excellent customer service.
Job Duties
- Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills
- Cashes check for customers after verifying identification and checking account balances in accordance with bank policy
- Enters transactions into computer and issues customer receipts
- Counts cash balance at beginning of shift and balances cash and checks against computer records at end of shift
- Prepares certified checks, cashier’s checks, gift cards and travelers’ checks as requested
- Explains bank services and charges to customers
- Process ATM deposits
- Observes suspicious behavior and report any such activity
- Assists customers in opening accounts and general customer service
- Balance coin machine, vault balancing including cash sales and money ordering
- Scanning deposits and payment transactions
- Open New Accounts (Checking, Savings, CD’s, IRA’s, HSA’s)
- Process the renting, accessing and closing of safe deposit boxes
- Daily balancing of all monetary instruments
- Assist in balancing of the ATM
- Greet and refer customers to appropriate bank personnel to meet their financial needs
- All other duties as assigned
Qualifications:
- Excellent Customer Service skills
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Communication Skills – The ability to communicate effectively
- Mathematics – using mathematics to solve problems
- Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
- Time Management – managing one’s own time and the time of others within the group
- Administrative skills – basic computer skills including 10 key experience
Education and Experience:
- High School Diploma (GED or High School Equivalence Certificate) with previous banking experience preferred.
Status/Standard Schedule:
- Hourly full time position with varying hours Monday through Friday 7:15 a.m. – 6:15 p.m. and Saturday rotation.
Five Points Bank is EEOC/AAP – Member FDIC
If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Applications are available online at http://www.5pointsbank.com/careers.aspx
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